Return & Refund Policy

At NURIO, your satisfaction comes first.

We offer a 30-day, no-hassle return and refund policy — no questions asked.

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30-Day Free Returns

If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

• No explanations required

• No complicated forms

• No pressure

If it’s not right for you, we’ll take care of it.

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What’s Eligible for Return

To be eligible for a return:

• The return request must be made within 30 days of delivery

• The product should be returned in its original packaging when possible

We understand real use happens — our policy is designed to be fair and simple.

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Refunds

Once your return is received and processed, your refund will be issued to the original payment method.

• Refunds are typically processed within 5–10 business days

• You’ll receive a confirmation once the refund is complete

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How to Start a Return

To start a return or refund, simply contact our support team at the live chat on our website.

Please include:

• Your order number

• The email used at checkout

Our team will guide you through the process quickly and smoothly.

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Exchanges

If you received a damaged or defective item, we’ll replace it at no additional cost. Just reach out and we’ll make it right.

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Our Promise

We believe great products should speak for themselves.
That’s why every purchase is backed by a risk-free 30-day guarantee.

Shop with confidence — we’ve got you covered.